Terms And Condition

Please read these terms and conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you may not use our services.

Online Payment in Dollars and Euros

By using our services, you agree that the payment will be processed using the rate mentioned at the time of payment. Please note that currency exchange rates fluctuate, probably on a daily basis, but we do our best to provide the best possible rate.

By using our service, you agree that you are aware of this possibility and accept any resulting changes in the exchange rate.

By using our service, you may be required to provide your login details when BridgePay wants to make payment for you using our cards. We guarantee that your login details will be kept confidential and will not be shared with any third party. All login details are discarded and not saved immediately after the transaction.

You also acknowledge that you are solely responsible for maintaining the security and confidentiality of your login information after we make the payment.

Our service does not support or facilitate transactions on the black market or any illegal activities/transactions. By using our service, you acknowledge and agree that you will not use our service for any illegal purposes.

If we suspect that any transaction violates our terms and conditions, we will suspend or terminate your transaction with or without notice.

We take your privacy seriously and guarantee that all information you provide to us will be kept strictly confidential and will not be shared with any third parties.

We only collect basic details that are needed at that moment to process your payment request such as name, amount needed to be paid and email address. 

We don’t collect any card details, PIN, home address, BVN, bank details etc.

We strive to ensure that all fees and charges associated with our service are disclosed to you upfront. However, in the unlikely event that any hidden charges are discovered after payment has been made, we will inform you of the additional charges and provide information about it and you will be required to cover these charges after the payment has been completed.

We promise to be transparent in our pricing and fees.

In the event of a refund from the website we paid to, we ensure that we will notify the customer immediately. The refund will be processed and refunded in Naira back to the customer in 3 to 5 business days after we receive the money. 

Please note that this refund policy applies only to payment refunds on the website and not for any issues with the goods or services purchased. For issues with your purchase, please refer to the terms and conditions of the merchant from whom you made the purchase.

Lastly, the amount refunded is the exact amount which you paid on the day of initiating the transaction excluding the service fee. 

  1. BridgePay reserves the right to refuse any transaction at its sole discretion
  2. All transactions are subject to BridgePay’s verification process
  3. Dispute Resolution: Any disputes that may arise during or after the transaction can be resolved via any of this means: mediation, arbitration, or other agreed-upon methods
  4. Transaction Records: We maintain accurate records of all transactions, including the date, amount, and any supporting documentation. This documentation can serve as evidence and help track the flow of funds if needed
  5. Know Your Customer’s (KYC) Requirements: We do obtain relevant information about our users, such as their full name and contact details. This helps establish a clear customer profile and aids in compliance with regulatory requirements

When Selling Us Your Dollar

By proceeding with the deposit and exchange of your dollars to Naira, you agree to the following terms and conditions

  1. Please note that it may take BridgePay between 20 minutes to 6 hours to verify and process your dollar deposit and exchange it for Naira
  2. All transactions are subject to BridgePay’s verification process
  3. BridgePay reserves the right to refuse any transaction at its sole discretion
  4. Once a transaction has been confirmed by BridgePay, the exchange rate is fixed and cannot be changed
  5. Source of Funds: We request information about the source of the dollars being sold. We ensure the funds are obtained legally and not associated with any illicit activities
  6. Know Your Customer (KYC) Requirements: We do obtain relevant information about the seller, such as their full name, contact details, and address. This helps establish a clear customer profile and aids in compliance with regulatory requirements
  7. Identity Verification: You are subject to provide valid identification documents to verify your identity. This may include a government-issued ID, passport, or other official documents
  8. Transaction Records: We maintain accurate records of all transactions, including the date, amount, and any supporting documentation. This documentation can serve as evidence and help track the flow of funds if needed
  9. Dispute Resolution: Any disputes that may arise during or after the transaction can be resolved via any of this means: mediation, arbitration, or other agreed-upon methods
  10. By using BridgePay’s services, you acknowledge that you have read, understood, and agreed to these terms and conditions